1. How Intersport convinces its franchisers of the value of converging their online/offline distribution channels ?
Find out more about2. How Interport managed to cut its customer acquisition cost by 44% ?
Find out more about1. How Intersport convinces its franchisers of the value of converging their online/offline distribution channels ?
Solution deployed: Data Onboarding, On2Off Analytics
Temelio has backed Intersport for over a year now in the implementation of its customer (people)- based marketing strategy.
Intersport was looking for ways to exploit the full potential of its database of over 5 million (loyalty?) card-holders, and as a first step, asked Temelio to digitize its customer database in order to identify and target these specific profiles with customized and cross-device Display campaigns.
Temelio then measured the impact of these digital campaigns on the in-store purchasing behavior of the target group by connecting an online view of the customers (in this case, those who had been exposed to a banner display) with an offline view (in-store sales) during the post-campaign period.
The data convergence process, both easy and secured (all personal data are systematically hashed before convergence and the source file deleted) can be performed in just a few hours.
Results :
Repeat purchases
+12%
checkout receipt / customer vs the card-holders not exposed the campaign
Cart content
+15%
items / customer vs the card-holders not exposed to the campaign
Revenue per customer
+14%
turnover / customer vs the card-holders not exposed to the campaign
Interested in putting to work this solution for you?
Contact us2. How Interport managed to cut its customer acquisition cost by 44% ?
Solution deployed : Data Onboarding

By using the CRM onboarding technology and its customized Display targeting by CRM segments, Intersport was able to re-engage 30% of its customers and boost the sales of its ski rental business by 7%”
Hélène SAUTHIER, E-commerce Project Manager at Intersport
Results :
Conversion rate
x1,65
Increase in the on-site conversion rate from CRM-base visitors
Customer acquisition cost
-44%
Significant drop in CAC on the targeting of customers VS prospects
Media pressure
-75%
Control of the volume of ad impressions required to generate an online sale
Interested in putting to work this solution for you?
Contact us